privacy
Who we are
21 Days of Creating is run by Harriet Hoult and Jon Rees. If you have any questions about your information, email us at harriethoult@gmail.com.
What we collect
When you book, we collect your name, email address, WhatsApp number and payment details. We also keep anything you choose to share in the group.
Why we collect it
We use your details to:
process your booking
send you the joining details and schedule
add you to the WhatsApp group
keep in touch about the programme
If you tick the box to hear about future programmes, we'll occasionally email you about those too. You can unsubscribe at any time.
Who else handles it
We use a few services to run the programme:
Squarespace for the website and bookings
[Stripe / PayPal] for card payments
Clearpay for instalment payments
Zoom for sessions
WhatsApp for the group
We never see your full card details. Each of these services has its own privacy policy. We never sell your details or share them with anyone else.
In the WhatsApp group, other members may be able to see your phone number. If you'd rather they didn't, let us know and we'll find another way to include you.
How long we keep it
We keep your booking details for as long as we need them for accounts and tax purposes, and delete the rest after the programme ends. [We'll close the WhatsApp group by 28th November.]
Your rights
You can ask to see, correct or delete the information we hold about you by emailing harriethoult@gmail.com. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Last updated: 28th September 2026